Subscription Cancellation Policy

Last updated: 10 September, 2024

1. Cancellation Notice Period

Subscribers wishing to cancel their subscription are required to do so at least 24 hours before the start of the next billing cycle to avoid being charged for the upcoming period.

2. Refund Policy

For any issues, contact us at help@tensortechglobal.tech for a possible refund. Refunds are only available if credits haven’t been used.

3. Prorated Charges

Cancellations partway through a billing cycle will not result in prorated charges. Subscribers will have access to the service until the end of the current billing cycle.

4. Auto-Renewal

Your subscription will automatically renew at the end of each billing cycle. You may opt out of auto-renewal by adjusting your subscription settings or by contacting us before the renewal date.

5. Immediate Cancellation Processing

All cancellations will be processed immediately upon request. However, the subscription will remain active until the end of the current billing cycle.

6. Changes to the Policy

We reserve the right to modify or replace this policy at any time. If a revision is significant, we will provide at least 7 days' notice before any new terms take effect.

7. Contact Information

To initiate a cancellation or if you have any questions regarding this policy, please contact us at help@tensortechglobal.tech.